Current CISU enhancement: Full access without SAP modification

Fast and easy access to all data, regardless of whether it is archived or resident, has so far only been possible using the transaction CIC0 in the PBS archive add on CISU via a modification of the SAP IS-U standard. Even though this access is extremely important, for example, for call center agents in the service area of energy companies who have to react quickly to telephone requests, many PBS customers were afraid of this step. Now PBS has found a solution for this requirement. This solution does not need any modification of the SAP standard and is already used by some customers.

You can now easily access at the push of a button, archived print documents, billing documents, budget billing plans, customer contacts, as well as contract accounting documents and meter reading documents directly via the action box in the customer interaction center. Simply an adaption in the Customizing is necessary. PBS customers can execute this adaption easily by themselves following the given instructions. However, if any questions come up, you can of course contact our technical support.

SAP IS

IS 6.0 IS 6.17
CISU Verfügbar ISU_BBP
Verfügbar ISU_EABL
Verfügbar ISU_SETTLB
Verfügbar ISU_DEXTAS
Verfügbar ISU_BILLZ
Verfügbar ISU_PROFV
Verfügbar INV_REMADV
Verfügbar ISU_FACTS
Verfügbar ISU_BILL
Verfügbar ISU_PRDOCL
Verfügbar INV_TRANSF
Verfügbar ISU_EEIN
Verfügbar ISU_BCONT
Verfügbar ISU_PRDOCH
Verfügbar ISU_SWTDOC
Verfügbar ISU_EAUS
Verfügbar ISU_BBP
Verfügbar ISU_EABL
Verfügbar ISU_SETTLB
Verfügbar ISU_DEXTAS
Verfügbar ISU_BILLZ
Verfügbar ISU_PROFV
Verfügbar INV_REMADV
Verfügbar ISU_FACTS
Verfügbar ISU_BILL
Verfügbar ISU_PRDOCL
Verfügbar INV_TRANSF
Verfügbar ISU_EEIN
Verfügbar ISU_BCONT
Verfügbar ISU_PRDOCH
Verfügbar ISU_SWTDOC
Verfügbar ISU_EAUS



  Available
  Available (with NAI Functionality)
  In development