You can contact the PBS Hotline on working days Monday till Friday from 8.00 am to 6.00 pm CET. The Hotline is not available on legal holidays in Germany.

Please use our form to enter your support request.

Please note that we need the following data from you when sending us an informal request by email:

  • Company name and address
  • Name, address, phone and fax number of contact partner
  • PBS archive add on or product name
  • PBS product version
  • SAP release and hot package version