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Contact our experts for any questions or problems:


Please use the support form to send your request. This is to ensure that no message gets lost and fast response times are possible.

The direct and fast way for your request:

Go to support form

Our hotline is available:

You can contact our hotline on working days Monday till Friday from 8.00 am to 6.00 pm CET. 
We ask our customers in the USA to contact us directly at:

If you want to send an informal request by email to our support, we need the following data:

  • Company name and address
  • Name, address, phone and fax number of contact
  • Name of affected PBS archive add on or PBS product
  • PBS program level
  • SAP release and hot package

Contact us


  • PBS Software Americas, Inc.