Archiving Services Program
PBS Software Americas provides managed services for Data Archiving in customer environments to ensure that archiving is consistently managed on a monthly basis by consultants who specialize in PBS solutions and SAP data archiving.
Services include:
Manage the scheduling, execution, and monitoring of all configured data archive objects using the Archive Manager utility
Manage troubleshooting of all incomplete or abnormally ended archive jobs
Provide 2nd level support to technical resources for related archive data retrieval issues using PBS Archive add ons
Manage scheduling of all related PBS indexing jobs for completed data archiving and troubleshoot index errors
Maintain a tracking log of errors / open items related to successful completion of archiving by object
Provide monthly reporting of archiving status to include the volume of data archived by object / month
Manage modification of archive scheduling based on customer requirements for black-out or maintenance periods
E-mail us at contactpbs-softwarecom for more information