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Contact our experts for any questions or problems:


Please use the support form to send your request. This is to ensure that no message gets lost and fast response times are possible.

The direct and fast way for your request:

Go to support form

Our hotline is available:

You can contact our hotline on working days Monday till Friday from 8.00 am to 6.00 pm CET. The Hotline is not available on public holidays in Hesse (Germany).


Phone: 06251 174-110 

Fax: 06251 174-174    



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If you want to send an informal request by email to our support, we need the following data:

  • Company name and address
  • Name, address, phone and fax number of contact
  • Name of affected PBS archive add on or PBS product
  • PBS program level
  • SAP release and hot package

Contact us


  • PBS Software GmbH
  • Schwanheimer Strasse 144 A
  • 64625 Bensheim
  • Germany
  • infopbs-softwarecom
  • Phone: +49 6251 174-0
  • Fax: +49 6251 174-174 
  • PBS Software Americas, Inc.

Support/PBS Hotline

You can contact us Monday to Friday from 08:00 to 18:00.

Phone: +49 6251 174-110

We ask our customers in the USA to contact us directly at: