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Data Protection Declaration

1. Name and contact data of the person in charge for processing and contact details of the data protection supervisor

This data protection information applies for the data processing by

PBS Software GmbH
Schwanheimer Strasse 144a
64625 Bensheim

Phone: +49 6251/174-0
Fax: +49 6251/174-174

The PBS Software GmbH data protection supervisor is Dr. Joerg Loew. The data protection supervisor can be contacted via above address or via Datenschutzpbs-softwarecom .

2. Collection and storage of personal data, as well as the manner and purpose of its use

a) When visiting our website
When calling up our website information is automatically sent to our website’s server by the browser that is being used on your terminal device. This information is stored temporarily in a so-called log file. The following information is collected and stored without any action on your part until the time of automatic deletion:

  • IP address of the inquiring computer
  • Date and time of access
  • Name and URL of the file accessed
  • Website from which access is made (referrer URL)
  • browser used and, if necessary, operating system of your computer and name of your access provider

The data mentioned is processed by us for the following purposes:

  • Ensuring a smooth connection setup of the website
  • Ensuring ease-of-use of our website
  • Evaluating system security and stability
  • For further administrative purposes.

The legal grounds for the data processing is Article 6, Paragraph 1, Sub-paragraph 1, Letter f of the GDPR. Our legitimate interest is derived from the purposes for collecting data listed above. On no account, we use the collected data for the purpose of drawing conclusions about your person. Furthermore, on visiting our website we use both cookies and analysis services. You can find further information on this under number 4 and 5 of this data protection declaration.

b) When registering for our newsletter
If you have expressly agreed according to Article 6, Paragraph 1, Sub-paragraph 1, Letter a of the GDPR, we use your email address to regularly send you our newsletter. It is possible to unsubscribe at any time – for example, via a link at the end of each newsletter or via the maintenance of your account data on our website. Alternatively you can also request to be unsubscribed at any time by sending an email to

c) When using our contact form
We provide the possibility for you to contact us via a contact form provided on our website in order to ask questions of any sort. For this, it is necessary to enter a valid email address so that we know from whom the inquiry came and in order to answer it. Further information can be provided on a voluntary basis. Data processing for the purposes of contacting us is performed according to Article 6, Paragraph 1, Sub-paragraph 1, Letter a of the GDPR, based on your voluntarily provided consent.

3. Transfer of data

Transfer of your personal data to third-parties does not take place other than for the reasons listed below.
We only pass on your personal data to third-parties:

  • If you have expressly consented to this according to Article 6, Paragraph 1, Sub-paragraph 1, Letter a of the GDPR
  • If the transfer of this data is necessary according to Article 6, Paragraph 1, Sub-paragraph 1, Letter f of the GDPR for the establishment, exercise, or defense of legal claims and there is no reason to believe that you have no overriding interest warranting protection related to not passing on your data
  • In the case that a legal requirement exists for passing on this data according to Article 6, Paragraph 1, Sub-paragraph 1, Letter c of the GDPR
  • If this is legally permitted and is required according to Article 6, Paragraph 1, Sub-paragraph 1, Letter b of the GDPR for the handling of contractual relationships with you.

4. Cookies

We use cookies on our website. These are small files that are created automatically by your browser and are saved on your end device (laptop, tablet, smartphone or other) when you visit our website. Cookies do not damage your end device, do not contain viruses, Trojans or other malware.

Information is stored in the cookie that results respectively in conjunction with the specific end device that is being used. However, this does not mean that we are immediately provided with your identity. On the one hand, cookies are used to make the use of our website offering more pleasant for you. For this purpose we use session cookies in order to recognize that you have already visited individual pages of our website. These are deleted automatically after you have left our website.

Furthermore, we also use temporary cookies that are stored on your end device for a certain defined period of time to optimize usability. If you visit our website again in order to use our services, it is recognized automatically that you have already visited us and which entries and settings you have made so that you do not have to enter these again.

On the other hand, we use cookies to evaluate statistically the use of our website and for the purpose of optimizing our offering for you (see figure 5). These cookies enable us to recognize automatically when you visit our website again that you have already visited us before. These cookies are deleted automatically after a defined period of time.

The data processed by cookies is necessary for safeguarding our legitimate interests as well as those of third-parties for the mentioned purposes according to Article 6, Paragraph 1, Sub-paragraph 1, Letter f of the GDPR. The majority of browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are saved on your computer or that a prompt is always displayed before a new cookie is created. Completely deactivating cookies may however have the result that you are not able to use all functions of our website.

5. Analysis Tools

a) Tracking Tools
The tracking measures used by us and described in the following section are performed on the basis of Article 6, Paragraph 1, Sub-paragraph 1, Letter f of the GDPR. We want to ensure a needs-based design and the continuous optimization of our website through the use of these tracking measures. Furthermore, we use the tracking measures to record and evaluate the statistical use of our website and for the purpose of optimizing our offering for you. These interests are also legitimate in the sense of the aforementioned provision.

The respective data processing purposes and data categories can be referred to in the corresponding tracking tool.

i) Matomo
We use the open source software Matomo to analyze and statistically evaluate the use of the website. Cookies are used for this (see figure 4). The information generated by the cookie about the use of the website is transferred to our server and is summarized in pseudonymous user profiles. The information is used to evaluate the use of the website and to enable a needs-based design of our website. Transfer of the information to third-parties does not occur. On no account, the IP address is associated with the other data related to the user. The IP addresses are anonymized so that an assignment is not possible (IP masking).

ii) Burda Sales Assistant

For marketing and optimization purposes, this website uses products and services of Burda Direkt Services. Data is collected, processed and stored, and used to create usage profiles under a pseudonym. These usage profiles are fully anonymized where possible and appropriate. Cookies may be used. Cookies are small text files that are stored by your browser and used for recognition purposes. We transfer the data we collect about you, which may also include personal data, to Burda Direkt Services or Burda Direkt Services gathers this data directly. Burda Direkt Services is entitled to use information that you leave behind by visiting our websites to create anonymized usage profiles. The data collected shall not be used to personally identify visitors to this website without the express permission of the party affected and shall not be merged with personal data about the bearer of the pseudonym. Any IP addresses recorded are anonymized immediately by deleting the last number block. Permission to collect, process and store data in the future may be revoked at any time: Exclude from website tracking

6. Rights of the persons affected

You have the right

  • to be informed at any time by us about the processed personal data about you according to Article 15 of the GDPR. In particular, you can get information about the processing purposes, the category of personal data, categories of receivers to whom your data was or will be disclosed, the planned retention period, the right of correction, deletion, restriction of processing or contradiction, the right to complain, the origin of data unless it is not collected by us and the existence of an automated decision-making including profiling and, if necessary, meaningful information with respect to their details
  • according to Article 16 of the GDPR the right to obtain without undue delay the rectification of inaccurate personal data from you
  • according to Article 17 of the GDPR request the erasure of your personal data that is stored unless the processing to execute the right for freedom of expression and information, to fulfill a legal obligation, for the performance of a task carried out in the public interest or for the establishment, exercise or defence of legal claims is necessary
  • according to Article 18 of the GDPR request restriction of processing of personal data in cases the accuracy of data is ascertained, the processing is unlawful, but you refuse its deletion and we no longer need the data, however, you need it for the establishment, exercise or defence of legal claims or you objected to the processing according to Article 21 of the GDPR
  • according to Article 20 of the GDPR you get your personal data that you provided in a structured, common and machine-readable format or request the transmission to another responsible party
  • according to Article 7 Paragraph 3 of the GDPR have the right to withdraw your consent at any time Consequently, we are no longer allowed to continue the data processing that was based on your consent
  • according to Article 77 of the GDPR you have the right to lodge a complaint with a supervisory authority. Generally, you can address the supervisory authority of your usual place of residence or workplace or our headquarters.

7. Right of objection

In cases that your personal data is processed based on legitimate interests according to Article 6, Paragraph 1, Sub-paragraph 1, Letter f of the GDPR, you have the right to object to the processing of your personal data according to Article 21 of the GDPR, if there are reasons arising from this particular situation or the objection is aimed at direct marketing. In the latter case you have a general right of objection that is implemented by us without giving a special situation.

If you want to use your right of objection, an email to is sufficient.

8. Data Security

We use within the visit to our website the SSL procedure (Secure Socket Layer) in conjunction with the highest level of encryption that is supported by your browser. Whether a single page of our website is transmitted encrypted, you can recognize by the closed representation of the bowl or padloc icon in the bottom status bar of your browser.

We apply appropriate technical and organizational security measures in order to protect your personal data against deliberate manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological progress.

9. Timeliness and Amendments to this Data Protection Declaration

This data protection declaration is currently valid and dated April 2018.

Due to further developments of our website and offerings with respect to changed legal or regulatory requirements, it may be necessary to modify this data protection declaration. The respective current data protection declaration can be called or printed at any time from our website under the data protection declaration section.

Contact us

Questions? Feel free to contact us!


  • PBS Software GmbH
  • Schwanheimer Strasse 144 A
  • 64625 Bensheim
  • Germany
  • Phone: +49 6251 174-0
  • Fax: +49 6251 174-174

Support/PBS Hotline

You can contact us Monday to Friday from 08:00 to 18:00.

Phone: +49 6251 174-110
Fax: +49 6251 174-174